Groups

RESERVATIONS

To ensure a smooth studio check-in process, we highly recommend creating a JFIT account and booking your training sessions online or on our mobile app.

7-DAY ADVANCE BOOKING
7-day advance booking opens every Saturday at 5 PM, and sessions will only be available to advance book for the subsequent 7 days, Sunday - Saturday

CANCELLATION POLICY

For Group classes:
Please cancel at least 4 hours in advance of your scheduled class time to avoid losing your class credit.

For Turf War Training:
Please cancel at least 4 hours in advance of your scheduled class time to avoid losing your class credit.

For Personal Training Sessions:

Please cancel at least 12 hours in advance of your scheduled class time to avoid losing your class credit. Late cancellations and no shows will result in a forfeiture of a class credit in your account.

To early cancel a class, please log into your account and click the cancel button, Whatsapp cancellation messages and phone calls will not be honored.
WAITLIST POLICY

PLEASE PURCHASE A CLASS OR PACKAGE BEFORE SIGNING UP ON THE WAITLIST. If you are moved off the Waitlist into a class and don’t have any class credits, you will automatically lose the spot.

If your preferred class time is completely booked, we definitely recommend placing yourself on the Waitlist. As spots open up, they are assigned to Waitlisted clients in the order in which they are registered on the Waitlist.

**PLEASE NOTE: We assume you will want to attend every session you are Waitlisted for, and it is entirely your responsibility to monitor all your reservations, including your Waitlisted ones.

If a spot becomes available, you will receive notification from Jaguar Fitness via email confirming your automatic enrollment. If you are still on the Waitlist and have not moved off it at the start of class, your class credit remains in your account. If you are no longer interested in a class for which you are on the Waitlist, please promptly remove yourself from it online to avoid losing your class credit (should you be moved into the class).

CLASS RESERVATIONS CANNOT BE INTERCHANGED

If you are scheduled for one class and also receive a spot from a Waitlisted class, please cancel one of them at least (2, 4 or 12) hours (depending on class type) prior to the class start time to avoid being double charged. If you are scheduled for a class that you cannot attend and it is past the cancellation window, you forfeit that class credit and are not allowed to switch to an opening in another class or Waitlisted class in the hopes of saving that credit.

Walk-ins are welcome. Should any last-minute spots open up prior to the start of class, we will gladly offer them to any walk-ins. Priority will be given to any Waitlisted clients that also show up in an attempt to fill a last-minute spot. Your account will be charged immediately upon confirmation of a spot in class.